About us
We are a boutique family-run communications and security business, based in Ormeau on the Gold Coast, Australia.
Since 2017, we have distributed hand picked and real-world tested field equipment and electronics.
We sell affordable, Hardcore, Communications Gear- not toys.
FAQ
Can we pickup from you?
To keep our costs low, and our sales team mobile, we operate without a retail shopfront (for now). Pickups can be arranged from Ormeau, QLD, or we may be able to organize same day delivery to Logan and Gold Coast areas for a small "hot-shot" delivery fee. We can come to you!
Do you sell to the general public, or do I have to be security/ police?
We sell to the general public, businesses, local governments…
Where do you ship?
Across Australia and New Zealand, daily. Generally next business day for metro cities or 3-7 days for regional towns. We use Aramex, Sub60 Couriers, local hand delivery, FedEx and Express Post for urgent orders.
Do you price match?
Give our sales team a crack at it and support local business! Please message us for a quote.
Do you have earpieces for HYT, Motorola, “X” brand?
Yes. We have access to thousands of products not listed on our website, including accessories for other brands. Message us for a price and availability. Our price improves if you require more than 10+ units!
Our Key Values:
#1- Honesty and Integrity are the building blocks of our brand. We always deliver on our promises, even if it costs us money or we walk away from a sale.
#2 Our customers come first , everyday of the week. You don't work 9-5 hours. Neither do we. Always strive to add value to their business. We grow together.
#3 We don't sell what we can't deliver. We hold our equipment suppliers to account and only promote products that we would use ourselves. Our team constantly surveys international trends so we can hand-pick the best innovations.
#4 If it’s not safe, stop. You can't chase excellence if you are injured. More info is in our robust Workplace Health, Safety and Environment policy.
#5 Pursue excellence , Everyday. Continuously improve our service using the Japanese management principles of Kaizen. Every mistake is a learning experience.
#6 Have fun. Just because you work in a serious industry, doesn't mean you can't enjoy a laugh.
10+ years of experience in the Private Security industry allow us to speak your language and understand your requirements.
Hardcore Gear is the preferred equipment supplier for:
-Private Security companies throughout Brisbane and the Gold Coast, Melbourne, Sydney, Canberra, Darwin and Auckland.
-Transport and logistics companies including express courier networks, towing and bus companies
-Local government and professional event managers throughout South East QLD and regional NSW.
-Pubs, Clubs and venues throughout Brisbane, Gold Coast and Sunshine Coast- long term lease with additional rental equipment for large venue activations
-Manufacturing businesses
-Road construction projects
-Community events
“In this day and age it is hard to find people who will stand by the products they sell and go the extra mile to make sure the customer is happy and satisfied. I look forward to conducting business with you and your company in the future and have no hesitation recommending you to any future clients.” -Glenn B. Ballarat, VIC.
$10 Mil liability Insurance- Chubb Insurance Australia Ltd (equipment and hire) & QBE (security services).
